We have always loved Wells next the Sea and visited most weekends. When we had the chance to live here, we didn’t hesitate. We have both had difficult jobs in the past and we decided that it was time to be part of something that makes people happy. We aim to ensure that people have a great time when they stay with us. We think our rooms are nice, they aren’t the biggest rooms you’ll find, but we aim to keep things to a high standard of comfort. Our new beds are super comfy and all our breakfast ingredients are homemade or locally sourced.
We have 8 lovely comfortable rooms (with ensuite or private bathroom), free Wi-Fi and free parking. We took over the guest house in February 2018 and over a period of time we are upgrading the rooms, the guest house, the facilities and the grounds. We have an enclosed garden with patio for guests to use, a dining room for breakfast and a guest lounge with games and books.
We are a few minutes’ walk to the seafront / harbour and all of the pubs / restaurants.
We live in a small cottage on the same grounds so we are always on hand if you need us, but you also have the privacy of a guest house and free use of the lounge with an open fire.
The environment is really important to us, so we avoid the use of single use plastics and ensure our products are locally sourced or even homemade.
We allow well behaved, friendly pets; there are certain rules that apply see here »
The information we collect about you
When you make a booking with us we record the name, home address, email address and telephone number of the person making the booking. We may also collect a debit or credit card number to take a deposit.
How we use the information we hold on you
We use your home address as part of the card payment processing to validate the card. We will use your email address to send you confirmation of the booking with details on other information you may find useful for your stay. We may use your telephone number to contact you if you have not arrived during the check in window.
How is your data stored
All of the personal and debit/credit card data you supply us, as part of the online booking process, is stored securely on a third party system, Queensborough Books. Neither us nor Queensborough books will share your information with any third party unless there is a legal reason for doing so. Once we have taken your deposit, your card details are destroyed. Once you have completed your stay your personal details are destroyed. We do not keep data on any individual past their stay.
We are required by law to collect the following information on all our guests. We do this by asking you to complete a registration form on arrival. For commonwealth guests this includes your name and nationality. For non-commonwealth guests, your name, nationality, passport number, address of next destination. We will keep these forms safely in a locked filing cabinet. We are required to keep these registration forms for a year and show them to a police officer if they request to see them. We will destroy these forms 12 months after your stay.
Access to your information
You have the right to request a copy of the information we hold about you. If you would like a copy of this information please email us at firstname.lastname@example.org
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